Chiltern Railways appoints Michael Stewart as new Commercial and Customer Strategy Director
Chiltern Railways has appointed Michael Stewart as its new Commercial and Customer Strategy Director.
Michael joins Chiltern following 15 years of railway experience at organisations including Network Rail and most recently Avanti West Coast, where he was Revenue Director. He has also worked in the pharmaceutical and communications industries.
He replaces Andy Camp, who will be retiring in December 2024.
Commenting on his appointment, Michael Stewart, Commercial and Customer Strategy Director at Chiltern Railways, said:
“I am thrilled to join Chiltern at an exciting time and get out on the network to meet colleagues and customers.
“I believe passionately in the social, economic and societal benefits of rail and making the experience the absolute best that it can be at all points through the customer journey. I’m also excited to become part of Chiltern and Arriva’s continued success.”
Richard Allan, Managing Director of Chiltern Railways, said:
“I am delighted to welcome Michael to Chiltern. His wealth of leadership experience will be crucial to help attract more customers to travel by rail with Chiltern and continue to improve our customer experience.
“I would like to thank Andy Camp for his significant contribution to Chiltern, which includes extending contactless pay as you go to six of our stations in recent months.”
Michael Stewart took over from Andy Camp as Chiltern’s Commercial & Customer Strategy Director on Monday 7 October. Andy will stay with Chiltern until December to work on the revenue business case to replace Chiltern’s oldest trains with younger and more carriages.
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Notes to editors
- Chiltern Railways is part of the Arriva group, one of the leading providers of passenger transport in Europe, employing around 38,000 people and delivering around 1.5 billion passenger journeys across 10 European countries.
- Chiltern operates commuter/regional rail passenger services from its Central London terminus at London Marylebone along the M40 corridor to destinations in Buckinghamshire, Oxfordshire and Warwickshire, as well as long-distance services to the West Midlands along two routes. Services on the Chiltern Main Line run from London Marylebone to Birmingham Snow Hill, Stratford-upon-Avon and Oxford, with some peak-hour services to Stourbridge Junction.
- Chiltern also runs trains on the London to Aylesbury Line to Aylesbury (with some trains terminating at Aylesbury Vale Parkway instead), on the Princes Risborough to Aylesbury and Oxford to Bicester branch lines.